University Health Insurance Plan (UHIP)


COVID-19

Find out how and where you can get COVID-19 testing and vaccines


UHIP Enrollment

Enroll under UHIP and enroll your dependents under your UHIP


UHIP Coverage

Get info about what you can use your UHIP for


UHIP Card

Using your UHIP card and getting money back for your doctor's visit


UHIP Refunds

Find out if you are eligible to get a UHIP refund


Resources

Find where you can get mental health support and other resources


Tools

Use these tools to get tailored answers to your questions


Contact Us

Talk to the UHIP Administrator to get answers to your questions.


COVID-19

COVID-19 Testing (General)

You have access to COVID-19 screening free of charge, regardless of whether you have the Ontario government health plan (OHIP). However, COVID-19 testing is at an out-of-pocket cost if you require the test for travel pusposes.

If Sun Life (insurance company that handles UHIP claims) receives the claim, they will work with the provider to resolve the issue. Below is a table outlining UHIP coverage for COVID testing.

Service Who pays?

Medical services primarily for COVID-19 screening (symptomatic or otherwise) at any testing location.

This includes but is not limited to emergency rooms, campus clinics, the local testing centre, or designated pharmacies.

Publicly-funded system

Emergency services and hospitalization related to COVID-19 (e.g. inpatient hospital and physician charges, lab work)

Members should follow guidance from Ontario Health on when to go to the emergency department.

UHIP

Before going to a screening location, you should take the self-assessment on the Ontario Government website.

COVID-19 Testing (Travel)

As of Dec 11, 2020, the Ontario government has announced that they will no longer cover COVID testing for outbound international travellers. This announcement can be found here. UHIP will also not cover COVID testing for outbound international travellers.

If you need a COVID test for travelling outside Canada, some pharmacies like Shoppers Drug Mart* and labs like LifeLabs* are offering these tests at a cost.

*NOTE: It is your responsibility to check with your airline to confirm the COVID testing requirements for your flight.

For travel to Canada, you will need to do three COVID tests:

  1. Pre-departure:  all air travellers must present a negative COVID test result that was taken within 72 hours of their travel to Canada.  Land travellers will also need to provide a negative COVID test taken 72 hours of pre-arrival or a positive test taken 14 to 90 days prior to arrival.
  2. Upon Arrival:  Canada also has a requirement for testing upon entry at Pearson International Airport, as well as in Vancouver, Calgary and Montreal.
  3. Post-quarantine:  All international and domestic students who go through their institution's quarantine program must get a post-quarantine COVID test.  The province will cover the cost for international students to get this test.

Note: COVID testing for pre-arrival is not covered by UHIP or the Government of Canada or Ontario. For further information regarding COVID testing requirements for flying into Canada, click here.

COVID-19 Vaccines

Temporary residents such as international students are eligible to receive their COVID-19 vaccine in Ontario. To find out when you are can get your COVID-19 vaccine, please visit the Ontario's COVID-19 Vaccine Plan page. There are two methods to book your COVID-19 vaccine.

Method 1: Book your COVID-19 vaccine through the Ontario website here. Once you input your information and click "No Ontario health card", it will prompt you for two ways to book your vaccine: 1) Call the telephone number, 2) Visit the pharmacy to book a vaccine.

Method 2: You can also receive your COVID-19 vaccine through mobile teams and pop-up clinics. For regular updates about how and when you can get your vaccine please visit your local public health unit website.

Toronto region, please visit the Toronto Public Health site.

Peel Region, please visit the Peel Public Health site .

York Region, please visit the York Region site.

Durham Region, please visit the Durham Region site.

The following are some other links where you can book your vaccine:

For an up-to-date count on available vaccines in the GTA, click here. You can click on the clinic, which will take you the site to book your appointment.

For vaccine sites in Toronto, click here.

For vaccine sites in Peel, click here. For appointments through the William Olser Health System in Brampton, click here. For appointments through the Trillium Health Partners in Mississauga, click here.

For vaccine sites in York Region, click here.

For vaccine sites in Durham region, click here.

For up-to-date information on pop-up clinics at the Keele campus, click here.

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UHIP Enrollment

Eligibility

Medical services in Ontario, including physician fees and emergency visits at a hospital, can be very expensive. UHIP (University Health Insurance Plan) is a mandatory basic coverage plan that helps cover these expenses. Students who are required to be covered under UHIP include:

  • International students with a valid study permit who are registered as active in a degree program,
  • Incoming exchange students,
  • Dependent(s), spouse and/or children, of eligible students, 
  • International Visiting Research Trainees with a valid work permit, and
  • Some Visiting Scholars 

Not sure whether you are eligible for UHIP? Take the quiz here to find out!

Enrollment Process

International Students

All eligible international students are automatically enrolled under UHIP. Once enrolled under UHIP, you will receive an email notifying you that you have been enrolled under UHIP as well as pertinent and important information regarding UHIP coverage, how to use UHIP, etc.

Process for 2021/22 academic year:

      • The UHIP enrollment process for the 2021/22 year will begin in mid-August. Once you are enrolled under UHIP, you will receive an email.
      • If you are not in Canada this Fall, please complete the form here. Your UHIP will be terminated and reversed from your student account accordingly. 
      • If you are planning to arrive in Canada during the months of September to December, you will need to ensure that you follow the quarantine guidelines and complete the Quarantine Accommodation Form to inform us of your arrival. You will be enrolled under UHIP accordingly and it will be effective from the start of the month of the date of your arrival.
      • All students arriving after December 2021 will be automatically enrolled under UHIP effective January 1, 2022.* 

*NOTE: Enrollment for Winter 2022 assumes that all students will return to campus in Winter 2022 for in-person classes. If there are changes to this policy, the enrollment process will be changed, and this information will be updated.

If you are in Canada, please make sure that you have your UHIP Card. For information regarding how to get your UHIP card, click here.

Exchange Students

All eligible exchange students are automatically enrolled under UHIP. Once enrolled under UHIP, you will receive an email notifying you that you have been enrolled under UHIP as well as pertinent and important information regarding UHIP coverage, how to use UHIP, etc. 

Process for 2021/22 academic year:

You will only be enrolled under UHIP if you are in Canada during the 2021/22 academic year. If you see a UHIP charge on your student account but you are not in Canada, please click here to inform us. 

Visiting Scholars and short-term international employees

If you are a post-doctoral fellow, please contact Pensions & Benefits to enroll under UHIP.

If you are a short-term Visiting Scholar or a short-term international employee, please complete the form here.

International Visiting Research Trainees (IVRTs)

If you are an IVRT, please complete the form here with document attachments.

Dependents (spouse and/or children)

To add new dependent(s) under your UHIP or renew your existing dependent(s)’ coverage, please complete the form here.

School of Continuing Studies

If you are a student at the School of Continuing Studies, please contact the department directly to get your health coverage details.

Other non-degree students

If you are a non-degree international student who is enrolled in a certificate or diploma at a Faculty at York University, you are not eligible for UHIP. It is highly recommended that you purchase a private health plan for your studies in Canada.

Leave of Absence (Taking a semester off)

If you take a semester off from your studies and are still in Canada, it is important to remain covered under UHIP!

To be covered under UHIP during your leave of absence, approval must be granted at least one month prior to taking the leave of absence. Therefore, you are required to apply for UHIP under leave of absence at least one month prior to taking the leave.

You may be covered under one of three types of leave of absence:

  1. Medical leave of absence: In this case, your UHIP coverage may be continued for a maximum of 4 months per academic year. If you are unable to continue your studies for another semester due to medical reasons, you may be able eligible for an extension of the leave of absence. However, this is assessed on a case-by-case basis. You will need to submit medical documents to support your reason for taking another semester off.
  2. Non-medical leave of absence: Your UHIP coverage may only be continued for a maximum of 4 months per academic year.
  3. Maternity/paternity leave of absence: For a maternity or paternity leave of absence, your UHIP coverage may be continued for a maximum of 12 months.

Please click here to apply for UHIP under a leave of absence.

NOTE: Taking a semester off could affect the status of your study permit. To find out more information, please be sure to contact an Immigration Advisor here.

UHIP After Graduation

You may be eligible to extend your UHIP coverage for up to six months after your last month of studies if Immigration, Refugees and Citizenship Canada (IRCC) have approved your stay. Below is the maximum you can extend your UHIP coverage based on your convocation month:

    • June Convocation: You should already be covered until August. You may extend your UHIP for 2 more months (September and October) if the IRCC has approved your stay.
    • October Convocation: You may extend your UHIP for 6 months after your Summer term ends, maximum until February. 
    • February Convocation: You are automatically enrolled under UHIP for 12 months if you are registered for the Fall term. If you graduate in February, you may request a refund for the Winter and Summer term of UHIP. To request a refund for February graduation, please click here. Deadline for refund request is March 31st.

The process to apply for a UHIP extension for graduation is as follows:

Step 1: Submit an application to extend your UHIP here. Documents that you will need to provide are: the UHIP application form and a copy of your study permit.

Step 2: Once we receive the application form, we will need to have a Zoom call with you where you can provide us with your credit or debit information to process a payment for the UHIP extension. Please book a virtual advising under "Contact us/Book an Appointment".

NOTE: Your coverage will be continuous and retroactive from Sept 1st.

After you have extended your UHIP for the maximum number of months, you will need to look into private health plans until you become eligible for the provincial health plan (OHIP). For information regarding how to become eligible for OHIP, click here.

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UHIP Coverage

Overview of Total Coverage in Canada

In Canada, there are two types of plans that make up your total health coverage: Basic plan and extended (sometimes known as supplementary) plan.

Your basic plan, as an international student, is through UHIP (University Health Insurance Plan). This plan is specifically tailored for international students to provide them with similar coverage to the government plan.

Your extended health plan is administered by your student union. Below is where you can get information regarding your extended health plan and who you can contact if you have questions:

  • Undergrad students: Your student union is York Federation of students (YFS). For information regarding the plan, please visit: http://www.yfs.ca/healthplan. If you have further questions, you may contact yfshp@yfs.ca.
  • Grad students (non-TA): Your student union is Graduate Student Association (GSA). For information regarding the plan, please visit: http://yugsa.ca/health-plan. If you have further questions, you may contact health@yugsa.ca.
  • Grad students (TA): If you are a TA, your extended health plan will be provided through CUPE as an employee. For information regarding your extended health plan, please visit: https://3903.cupe.ca/extended-health-benefits-fund/.

For a detailed infographic showing the difference between basic and extended health plans, click here.

UHIP Coverage Details

What UHIP covers: UHIP covers basic medical costs such as doctor’s visits, emergencies, lab tests, etc. Generally, if you visit a clinic or hospital or lab, it will be covered under UHIP. Please note that some exceptions apply – for example, doctor’s notes are not covered under UHIP and are an out-of-pocket cost.

What UHIP does not cover: UHIP does not cover prescription medicine, dentist fees, eyeglasses or contact lenses, physiotherapy, massage therapy, psychologists, therapists, etc. These medical costs are covered through your extended health plan, which is administered by your student union.

For a detailed infographic showing the difference between basic and extended health plans, click here .

For details about your UHIP coverage, please visit https://uhip.ca/Enrollment/PlanDetails. You can also find the UHIP coverage booklet here.

UHIP Cost Details

The UHIP premium for the 2021/22 academic year is $63 per month per person ($756 for 12 months).

Please note: Premium is subject to change each academic year.

UHIP Cost Payment

Once you are enrolled in UHIP, your UHIP fees will appear on your student account. When you see the charges on your student account, you will be responsible for the outstanding balance. Payment for UHIP fees is made the same way tuition is paid. For more information on how and when to pay, please visit: https://sfs.yorku.ca/fees/your-student-account/how-and-when-to-pay

Note: It is your responsibility to check your student account and ensure payment of your outstanding balance.

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UHIP Card

How to get your UHIP Card

Step 1: Check your yorku email.

  • Undergrad students: Click here to access your yorku email with your Passport York. You should see an email titled “SLF Coverage Card”.
  • Grad Students: Contact your Faculty on how to access your yorku email.

Step 2: Print your UHIP card and keep it with you in case of medical emergency.

Don’t see the email from Sun Life with your UHIP Card? Here is what you can do:

Find out whether you have UHIP coverage, check your student account. 

  • If your student account shows the UHIP charge under the description (e.g. UHIP202122), this means that you should have UHIP coverage.* In this case, get your UHIP card by registering on the Sun Life website. For a step-by-step process on how to register, click here. Once you register, click here to find out how to access your UHIP Card. If the registration asks for your member ID and policy number, it is as follows: Member ID is YU plus your student number (e.g. YU123456789) and policy number is 050150.
  • If you do not see the UHIP charge on your student accountthen email UHIP with your student number.

*NOTE: If you dropped your courses, your UHIP will be terminated. In this case, you will see a UHIP reversal on your student account. This means that you do not have UHIP coverage. Please see the Leave of Absence section to inquire about getting covered under UHIP while taking a semester off.

You can also complete the Getting your UHIP Card quiz to find out how to get your UHIP card.

Using your UHIP

Preferred providers are clinics, hospital, and labs that accept UHIP. This means that if you visit these providers with a paper copy of your UHIP card, you do not need to pay anything - they will bill the insurance company (Sun Life) directly. The only exception to this is the Appletree clinics, where you pay a $15 admin fee. The preferred provider list can be found here

The table below shows the process for a preferred provider visit vs a non-preferred provider visit.

 

Preferred Provider

 

Non-preferred provider

Present UHIP card 

 

Make payment at the clinic/hospital/lab

Clinic/hospital/lab will bill Sun Life directly

 

File a claim by emailing claim form and receipt to Sun Life directly

No out-of-pocket cost for student (except $15 at Appletree clinics)

 

May have some out-of-pocket costs* if provider charged higher than the limit that Sun Life can reimburse at

 

*Note: It is recommended that you visit a preferred provider whenever possible to avoid any out-of-pocket costs and avoid having to file a claim.

Please note that preferred providers should not ask you to pay if you provide them with a paper copy of your UHIP card (except the $15 admin fee at Appletree clinics). If you visit a preferred provider clinic or hospital or lab and they ask you pay, please email case.mgmt@sunlife.com and cc uhip@yorku.ca with your member ID (YU + student number) in the subject line. In the email, please state the name of the clinic/hospital/lab you visited, the person you spoke with and events that occurred. If you made the payment, please attach your receipt.

Filing a claim for reimbursement

If you visited a non-preferred provider, you may file a claim for the doctor’s fees within 12 months of visiting the clinic/hospital/lab if you still have the receipt. The claim form can be found here.  The instructions on how to fill out the form can be found here. Using your yorku email, you can send scanned copies or photographs of the claim form and accompanying invoices/receipts to myclaims@sunlife.com. Be sure to include policy #50150 and your UHIP member ID (YU+student number) in the subject line.

Please note that you may not get 100% of your money back. This is because there is a limit as to how much Sun Life can reimburse you. If the clinic/hospital/lab charged higher than that limit, then you may have some out-of-pocket costs.

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UHIP Refunds

Refund eligibility

UHIP is mandatory for international students who are currently registered in a degree program and exchange students. The following are the reasons for which you may be eligible for a UHIP refund:

  • Deregistration: If you decide to deregister from your program and do not attend any classes, your UHIP will be automatically terminated and will be refunded through your student account.
  • Withdrawn: If you enroll and attend some of your classes but decided to drop them later, your UHIP will be automatically terminated. However, you will only be refunded a partial amount depending on the date you dropped your courses. - Deadline for refund request is March 31st.
  • OHIP coverage: If you become eligible for the provincial government health plan, you may be eligible for a full or partial UHIP refund. To apply for a UHIP refund, complete the form below. The amount of UHIP refund that you are eligible for will be communicated once you submit the OHIP document or card.
  • Alternate government plan: If you have an alternate government plan such as the IFHP, the Saudi government plan, Libyan government plan, etc., please complete the form below to request a UHIP refund.
  • Alternate private plan: If you have an alternate private plan, you are not eligible for a UHIP refund.
  • February Convocation: You are automatically enrolled under UHIP for 12 months if you are registered for the Fall term. If you graduate in February or you are not taking Winter courses, you may request a refund for the Winter and Summer term of UHIP. Deadline for refund request is March 31st.

To request a UHIP refund, click here.

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Resources

Student Counselling Health and Well Being

Students in Ontario can speak with a counsellor at the York Keele campus. To find out information about how to speak with a counsellor, click here. If you are a student at the Glendon campus, please click here for information regarding how to access a counsellor. 

Keep Me Safe

University life is super exciting but can also be stressful — especially during a global pandemic. Even more so if you aren’t in the same country as your university. To better support international and out-of-province students, York University has partnered with the keep.meSAFE Student Support Program (SSP) to offer a host of resources, including:

  • Confidential support to students at no cost through the My SSP App.
  • 24/7 real-time support via chat and telephone available anywhere in the world.
  • Access to real-time and appointment-based counselling support in multiple languages by native speakers.
  • Self-help resources available via the My SSP App on managing finances, mental health and wellbeing, building healthy habits, productivity and more.
  • My SSP App language options in English, French, Spanish, Mandarin and Cantonese.

Call 1.844.451.9700 or connect through https://www.keepmesafe.org/

Good2Talk

Good2Talk is a free, confidential helpline for Ontario post-secondary students, providing professional counselling and information, and referrals for mental health, addictions, and well-being. It operates 24 hours every day of the year.

Phone: 1-866-925-5454
Text: GOOD2TALKON to 686868

Stress Management and Mental Health

For campus resources on stress management and mental health as well as immediate support and hotlines, please visit: https://yorkinternational.yorku.ca/stress-management-mental-health/

Athletics and Recreation

Stay active to maintain good health! York Athletics and Recreation has activities for you to engage in to stay active. Visit their website for more information.

Telehealth

Telehealth Ontario is a free, confidential phone service that you can call at any time: night or day. They can be reached at 1-866-797-000. You can get health advice from a nurse, who will help you decide if you should:

  • Take care of yourself at home
  • Make an appointment with your doctor
  • Go to a clinic
  • Go to a hospital emergency room

YFS/GSA extended health plan

For your extended health plan details, please see the contact information for your student union below:

Undergraduate students: York Federation of students 

Reason for contact   Contact Information 
YFS 
  • Enrolling your dependents 
  • Changing your coverage 
  • YFS plan premium questions 
  • Applying for a refund of premiums 
  • To update your name, date of birth, email or address 

 

Website: http://www.yfs.ca/healthplan 

Email: yfshp@yfs.ca  

Green Shield (insurance company) 

 

Website: student.greenshield.ca 

Phone: 1(888)711-1119 

Graduate students (non-TA): Graduate Student Association  

Reason for contact  Contact Information 
GSA 
  • Enrolling your dependents 
  • YUGSA plan premium questions 
  • Applying for a refund of premiums 
  • Confirmation of YUGSA plan coverage letter

 

Website: https://www.yugsa.ca/health-plan  

Email: health@yugsa.ca  

Green Shield (insurance company) 
  • How to submit a claim 
  • Information about your pending claim 
  • If you need help with registering on the Claim Secure eprofile. 
  • To update your name, date of birth, email or address 

 

Website: https://wespeakstudent.com/home/63-york-univ-graduate-students-  

Phone: 1(888)513-4464 

Graduate students (TA):  

Website: https://3903.cupe.ca/extended-health-benefits-fund/ 

Email: askpb@yorku.ca  

UHIP Website

For details about your UHIP coverage, tutorials on how to register on mysunlife.ca, how to submit a claim form and more, visit: https://uhip.ca/   

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Tools

Difference between UHIP & YFS/GSA Health Coverage

UHIP Eligibility Quiz

Want to find out whether you are eligible for UHIP? Complete the form below to get your answer! If you are unable to access the form below, click here.

Getting your UHIP Card Quiz

Find out how to get your UHIP card below. If you are unable to access the form below, click here.

Apply for UHIP

To apply for/extend UHIP for yourself or for a dependent (including coverage renewal), please complete the form below:

Apply for/extend UHIP


Request a UHIP Refund

To request a UHIP refund, please complete the form below:

Request a UHIP Refund


Not in Canada in Fall 2021

If you are not in Canada in the Fall 2021 term, please complete the form below:  

Not in Canada in Fall 2021

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Contact Us / Book an Appointment

Contact Details – Sun Life & YI

 

Reason for contact   Contact Information 
York International 
  • Enrolling your dependents under your UHIP 
  • Changing your coverage 
  • Questions about your UHIP charge 
  • Applying for a refund for UHIP 
  • To update your name, date of birth, email or address 
  • Confirmation of UHIP coverage letter 

Website: https://yorkinternational.yorku.ca/uhip/  

Email: uhip@yorku.ca (make sure you include your student number)


Virtual Appointment: Book here


Virtual Drop-ins: Every Wednesday from 9am to 10:30am. Click here, click on the “Drop-in International Student Advising” for the Wednesday you would like to drop by. Register and get a Zoom link to the drop-in advising. 

Sun Life (insurance company) 
  • Information about what is covered under UHIP 
  • How to submit a claim 
  • Information about your UHIP claim 
  • If you need help with registering for mysunlife.ca 
  • If you have trouble accessing mysunlife.ca 
  • How to print your coverage card on mysunlife.ca

 

Website: https://uhip.ca/   


Phone: 1-866-500-8447 

Email

You can email us at uhip@yorku.ca. Please include your student number in the subject line when emailing us.

Book an Appointment

We're online!

Currently, York International is offering online services only.  Students will have full access to services via email, phone and online advising. We will be holding online immigration advising and online UHIP advising sessions via Zoom video meetings during this time.

For COVID-19 related questions regarding immigration and UHIP, please see FAQs here: https://yorkinternational.yorku.ca/faqs-for-international-students/

To schedule an online appointment with the UHIP Administrator: BOOK HERE

Virtual Drop-Ins

No appointment necessary. Just drop by to ask your questions and speak with the UHIP Administrator every Wednesday from 9am to 10:30am. Click here, click on the “Drop-in International Student Advising” for the Wednesday you would like to drop by. Register and get a Zoom link to the virtual drop-in advising.

Upcoming Workshops/Info Sessions

For up-to-date calendar of events regarding your health and wellness as well as other topics, please visit the YI Events Calendar. Upcoming events specific to health and wellness are below: 

 Event Title   Date and Time   Registration Link           
UHIP Q&A - Virtual September 15, 2021 at 2:00pm Link here
UHIP Q&A - Virtual September 29, 2021 at 11:00am Link here

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