Contact Us

York International Office

We understand that you may have questions and concerns about how the labour disruption may impact you as a student. The University’s top priority is to continue supporting you and your learning. For information regarding campus access, resources and more, please consult the FAQs page. We also encourage you to access well-being resources available to you.

For the most current information regarding the labour disruption, please visit York’s labour disruption website. Students will be able to find information about the status of their courses on the Course Status website and eClass.

General Inquiries

  • Tel: +1 416-736-5177
  • Fax: +1 416-736-5176
  • Location: 200 York Lanes
  • Staff Directory: York International's staff directory can be found here


In-person drop-in support is available via QLESS during specified hours for students seeking answers regarding study permits, work permits, visas, SIN etc.


Join the Virtual Kiosk OR download the app on your smartphone from Google Play or the iTunes App Store.

  • Open the app and select "York International” or click here to join from your browser
  • Join the appropriate queue:
  • If you are a degree seeking student, join the Undergraduate & Graduate Students queue.
  • If you are completing post-graduate studies at the School of Continue Studies, please join that queue.
  • Select the topic you are seeking more information about.

After signing up to join the queue you will receive updates regarding the wait time for your appointment at various intervals. You will also receive notifications to prepare for your appointment when your turn to meet with an International Student Advisor at 200 York Lanes is approaching.

Appointments are offered on a drop-in basis and wait times will be determined by the number of students in queue. The queue will close for the day once it reaches capacity. You may try logging back into QLESS after a few minutes to check if the queue has decreased and appointment slots have become available.


Monday & Wednesday [Appointments]: 1 – 3:30 p.m. EST

**Please note that QLESS hours are sometimes subject to change. Please always check the York International Events Calendar for the most up-to-date availability.

International Student and Scholar Services

General Advising and Immigration: 
Health Insurance: 
Peer Program:

When emailing us, please include in your email:

  • Your student number in the subject line
  • Your full name
  • Your citizenship(s)
  • If you are in or outside Canada
  • All permit and visa expiration dates (if applicable)
  • Any relevant documents

Immigration Online Advising

To book an online appointment with an International Student Advisor and Immigration Specialist, please click here.

UHIP Online Advising

To book an online appointment with the UHIP Administrator, please click here.

You may also drop-by at one of the UHIP Q&A sessions, that happen every Wednesday at 2pm. To register, please find the link on the UHIP website here under "Upcoming Workshops/Info Sessions".

For inquiries regarding UHIP, please email To help us provide you with an efficient and accurate response, please include your student number in your email.

Global Learning

Interested in going abroad and not sure where to start? Maybe you've started an application already and have questions about the next steps? If you have any concerns or questions, our Global Learning Coordinators are available to support you. We host drop-in advising on-campus:

Fall advising hours: 

  • Tuesday, Wednesday and Thursday from 1 - 3:30pm

Virtual and in-person appointments are also available. Please contact us at the emails below to book an appointment.

Incoming Exchange Inquiries:

Outgoing Exchange Inquiries:

Phone: 416-736-5177