University Health Insurance Plan

UHIP

Medical services in Ontario, including physician fees and emergency visits at a hospital, can be very expensive. UHIP (University Health Insurance Plan) is a mandatory basic coverage plan that helps cover these expenses. Students who must be covered under UHIP include:

  • International students with a valid study permit who are registered as active in a degree program
  • Incoming exchange students
  • Dependent(s), spouse and/or children, of eligible students
  • International Visiting Research Trainees with a valid work permit

Note: Although the contents of the tabs below look quite similar, there are significant differences for each group, please select the one that is best suitable for you.


Which best describes you?

International Student >

Exchange Student >

IVRT >

Visiting Scholar >

Resources

Telehealth Ontario

Telehealth Ontario is a free, confidential phone service that you can call at any time, night or day. They can be reached at 1-866-797-000. You can get health advice from a nurse, who will help you decide if you should:

  • Take care of yourself at home
  • Make an appointment with your doctor
  • Go to a clinic
  • Go to a hospital emergency room

Service Ontario

If you have any questions regarding the health care system in Ontario, you may call the Service Ontario INFOline at 1-866-532-3161 or 416-327-4282 between 8:30am to 5:00pm. They provide service French, English and 20 other languages.

You can also get information on their website. You can read a factsheet about the health care system in Ontario in your language. To find one in your language, visit this link

Health and Wellness on Campus

Health Education and Promotion is a team comprised of York Students and Staff that work collaboratively with both on and off campus stakeholders. They aim to create a community that supports students’ health and well-being.

Their main goals include creating a healthy campus through various initiatives and provide health supports that encompasses a holistic experience for the York community.

For more information regarding the services they offer, please visit: http://healthed.scld.yorku.ca/

For a list of York and community resources for topics such as mental health, please visit: http://healthed.scld.yorku.ca/student-resources/

Mental Health - YI Feel

This campaign, through its various components such as video, online blogs and visuals and a photo series aims to initiate a dialogue about Mental Health among International Students at York University. It is giving students a space to tell their stories, bring to the front what mental health entails for them, while also understanding the cultural differences and therefore the needs of International Students when it comes to their Mental Health and illness.

For more information, please visit: http://yorkinternational.yorku.ca/yifeel/

UHIP Resources

How to register on mysunlife.ca: http://yorkinternational.yorku.ca/files/2019/08/How-to-register-UPDATED.pdf

How to access your YorkU email account to get your UHIP card: http://yorkinternational.yorku.ca/files/2019/08/How-to-access-your-YorkU-email-account-and-print-out-your-UHIP-card.pdf

UHIP application form: http://yorkinternational.yorku.ca/files/2019/08/en_UHIP_AppForm.pdf

UHIP claim form: http://yorkinternational.yorku.ca/files/2019/08/en_UHIP_ClaimForm.pdf

How to fill out a claim form: http://yorkinternational.yorku.ca/files/2019/08/How-to-complete-a-UHIP-Claim-Form-UPDATED.pdf

Nearest Preferred Providers near Keele campus: http://yorkinternational.yorku.ca/files/2019/08/Nearest-Clinics-for-UHIP-Keele-Campus.pdf

Nearest Preferred providers near Glendon campus: http://yorkinternational.yorku.ca/files/2019/08/Nearest-Clinics-for-UHIP-Glendon-Campus.pdf

More information on UHIP: http://uhip.ca/

Book an Appointment

For Further Information

Email

uhip@yorku.ca

Note: always include your student number when emailing us.

In-Person/Online

We're going online!

While York International will be closed as of March 18, 2020, students will have full access to services via email, phone and online advising. We will be holding online immigration advising and online UHIP advising sessions via Zoom video meetings during this time.

For COVID-19 related questions regarding immigration and UHIP, please see FAQs here: https://yorkinternational.yorku.ca/faqs-for-international-students/

For inquiries regarding UHIP, please email uhip@yorku.ca. To help us provide you with an efficient and accurate response, please include your student number in your email.

To schedule an online appointment with the UHIP Administrator:

Next Steps before booking an appointment
  • Visit https://currentstudents.yorku.ca/student-personal-information to update your email address.
  • Check your email. You will receive three emails:
    • An email confirmation at the time of booking.
    • A reminder email 1 day before the online appointment.
    • An email with instructions on how to join the Zoom meeting. You will typically receive this email between 9:00am-9:30am for same-day appointments and between 4:00pm-4:30pm for next-day appointments.
  • Gather any documents you need for your appointment and have them open on the screen of the device you will be using to join the meeting. You may be asked to share your screen to show your document.
  • Log in to your email 15 minutes before your appointment to follow the instructions and be ready for the online meeting.

Need to talk to an Immigration Specialist? Book an online appointment here.

Phone 416-736-2100 ext. 20040

Contact Form



UHIP Info for 2020/21

UHIP Enrollment 2020/21

Normally, international students who are registered as active in a degree program are automatically enrolled under UHIP. However, this year, since a lot of international students are studying from their home countries, only students who are in Canada this Fall will be enrolled or charged for UHIP.
Therefore, we require all international students to fill out the International Student Information Form. If you indicate on the form that you will be in Canada, you will be enrolled under UHIP. If you indicate that you will not be in Canada this Fall, you will not be enrolled or charged for UHIP.
NOTE: Even if you filled out the form late and did not get enrolled under UHIP until later, your coverage will still begin retroactively from Sept 1, 2020.

I am not in Canada but I see the charge on my student account under the description 'UHIP 2021'

If you are not in Canada, you should not be charged for UHIP on your student account. Please send an email at uhip@yorku.ca with your student number in the subject line letting us know that you will not be in Canada this Fall.

I am in Canada this Fall but I don't see the UHIP charge on my student account.

Please make sure to fill out the International Student Information Form. If you think you already filled out it, try filling it out again. If it says your student number has already been used, that means you have already filled it out. In that case, you should be enrolled under UHIP and you should see the UHIP charge on your student account. If you are able to fill it out again, that means your first entry did not go through.

I filled out the International Student Information Form but my plans have changed.

If your plans have changed, please complete the following form to let us know. You can resubmit the form if your plans change further. We will be considering your latest entry.

I see two charges on my student account (UHIP & YFS/GSA).

UHIP covers doctor’s fees in clinics and hospitals as well as lab tests such as X-rays and blood tests. If you visit a preferred provider with a paper copy of your UHIP card, you don’t need to pay anything (except $15 at Appletree clinics). The preferred provider list can be found here: https://www.sunlife.ca/studenthealth/.
UHIP does not cover prescriptions, dental, eye care, physio, etc. They are covered through your extended health and dental plan, which is administered by your student union (YFS if you are an undergrad student or GSA if you are a grad student). You are covered under two types of health plans: basic (UHIP) and extended (YFS/GSA).
For information regarding your extended health and dental plan, please contact your student union: http://www.yfs.ca/healthplan or http://yugsa.ca/services/health-plan/

I filled out the form and stated that I will not be in Canada this Fall. So why is there still a health insurance charge on my student account?

You will only be charged for UHIP if you stated on the International Student Information Form that you will be in Canada this Fall. If you see a charge under the description "UHIP 2021" but you will not be in Canada this Fall, please complete the following form to let us know.
If you see a charge on your student account under the description "YFS - Health & Dental" or "GSA - Healthcare", then you have been charged for the extended health plan, which is administered by your student union.
If you are an undergrad student, you will see the YFS charge. You will need to contact YFS at yfshp@yfs.ca.
If you are a grad student, you willl see the GSA charge. You will need to contact health@yugsa.ca.

I didn't get my coverage card but I needed to see a doctor. So, I made a payment and need to file a claim.

You may file a claim for the doctor’s fees if you still have the receipt and the services were between Jan 1, 2020 to Aug 31, 2020. The claim form can be found here: https://uhip.ca/Content/Assets/_Uploads/en_UHIP_ClaimForm.pdf.  The instructions on how to fill out the form can be found here. Using your university email address, you can send scanned copies or photographs of the claim form and accompanying invoices/receipts to myclaims@sunlife.com. Be sure to include the policy #50150 and your UHIP member ID (YU+student number) in the subject line.
Please note that you may not get 100% of your money back. This is because there is a limit as to how much Sun Life can reimburse you and if the clinic/hospital charged higher than that limit, then you will have some out-of-pocket costs.

I received my UHIP card. Where can I go see a doctor where they will accept my UHIP card?

There are specific clinics, hospitals and labs all around Ontario that accept UHIP. This means that if you visit these providers with a paper copy of your UHIP card, you do not need to pay anything - they will bill the insurance company (Sun Life) directly. The only exception to this is the Appletree clinics, where you pay a $15 copay.

The list can be found here.

How much does UHIP cost?

The UHIP premium for the 2020/2021 academic year is $60 per month per person ($720 for 12 months). Please note: Premium is subject to change each academic year.

How and when do I pay for UHIP?

Once you are enrolled in UHIP, your UHIP fees will appear on your student account. When you see the charges on your student account, you will be responsible for the outstanding balance. Payment for UHIP fees is made the same way tuition is paid. For more information on how and when to pay, please visit: https://sfs.yorku.ca/fees/your-student-account/how-and-when-to-pay

Note: It is your responsibility to check your student account and ensure payment of your outstanding balance.

I had added my dependents under my UHIP previously. How can I ensure they are covered this year, as well?

To renew your dependents’ coverage, please send a completed and signed copy of the following application form to uhip@yorku.ca with your student number in the subject line: http://uhip.ca/Content/Assets/_Uploads/en_UHIP_AppForm.pdf.
NOTE: Their coverage will begin retroactively from Sept 1, 2020. In addition, you will need to submit an application form to renew your dependent’s coverage every academic year (Sept).

My dependents just arrived. How can I add to them to my UHIP?

You may add your dependent(s) under your UHIP. Please send the following documents to uhip@yorku.ca with your student number in the subject line:

  1. A completed and signed copy of the following application form: http://uhip.ca/Content/Assets/_Uploads/en_UHIP_AppForm.pdf. You can leave the info about the coverage information blank and your member ID is YU+student number.
  2. Your dependent’s work/study/visitor permit. If they do not have a permit, then please scan and send me a copy of their passport page with the date of entry stamp and the front page of the passport.

Note: You will need to submit an application form to renew your dependent’s coverage every academic year (Sept).

Please note that you may need to add your dependent under your extended health plan, as well. For information regarding the difference between both UHIP and extended plans, please visit: http://yorkinternational.yorku.ca/uhip/. For information regarding your extended health and dental plan, please contact your student union: http://www.yfs.ca/healthplan (if you are an undergrad student) or http://yugsa.ca/services/health-plan/ (if you are a grad student).

Can I be covered under UHIP if I take a leave of absence?

To be covered under UHIP during your leave of absence, approval must be granted at least one month prior to taking the leave of absence. Therefore, you are required to contact the UHIP Administrator at least one month prior to taking the leave.
Your UHIP coverage may be continued for a maximum of 4 months per academic year. For a maternity or paternity leave of absence, your UHIP coverage may be continued for a maximum of 12 months.

To apply for a leave of absence, please email uhip@yorku.ca with your student number in the subject line. In the email, please state the following:

  • Reason of taking a leave of absence
  • Confirmation that you will return to studies in the next term (if it is not a maternity or paternity leave of absence).

If you are a grad student taking a leave of absence, then you will need to provide a leave of absence approval letter by the Faculty of Graduate Studies.

I graduated in June 2020. Can I extend my UHIP coverage?

You can extend it for two more months after Aug (Sept and Oct) since you graduated in June 2020. The process is as follows:

Step 1: You will need to fill out an application form and make a payment via debit or credit. Please send a completed and signed copy of the following application form at uhip@yorku.ca with your student number in the subject line: http://uhip.ca/Content/Assets/_Uploads/en_UHIP_AppForm.pdf. You can leave the info about the coverage information blank and your member ID is YU+student number.

Step 2: Once we receive the application form, we will need to have a Zoom call with you where you can provide us with your credit or debit information to process a payment ($120 for 2 months). We will share my screen so that you can see us input your credit or debit information into the online Moneris terminal. This is for confidentiality purposes. Please book a virtual advising at the top under "Book an Appointment".

NOTE: Your coverage will be continuous and retroactive from Sept 1st.

Please also note that after Oct, you will need to look into a private health plan.

I will graduate or graduated in October 2020, Can I extend my UHIP?

You can extend it for up to six more months after Aug (Sept to Feb) since you are graduating in Oct 2020. The process is as follows:

Step 1: You will need to fill out an application form and make a payment via debit or credit. Please send me a completed and signed copy of the following application form at uhip@yorku.ca with your student number in the subject line: http://uhip.ca/Content/Assets/_Uploads/en_UHIP_AppForm.pdf.

Step 2: Once we receive the application form, we will need to have a Zoom call with you where you can provide us with your credit or debit information to process a payment ($360 for 6 months). We will share my screen so that you can see us input your credit or debit information into the online Moneris terminal. This is for confidentiality purposes. Please book a virtual advising at the top under "Book an Appointment".

NOTE: Your coverage will be continuous and retroactive from Sept 1st.
Please note that after Feb, you will need to look into a private health plan.

Does UHIP cover COVID related costs?

For information regarding UHIP coverage, please visit: https://uhip.ca/.

I see the UHIP charge on my student account but I don't know how to get access to the UHIP card.

Please check your YorkU emails (if you have more than one). Your UHIP card gets sent directly to your YorkU email from Sun Life in a PDF format and you just have to print it out.
If you have not received it in your YorkU email, please send an email to uhip@yorku.ca with your student number in the subject line and it will be send to you.

I got charged for UHIP but I have the government health card.

Please send a copy of your government health card to uhip@yorku.ca with your student number in the subject line.