International Student Advising

York International Advising

We're going online!

Three ways to join our virtual queue: During the York University campus closure due to COVID-19, students will have full access to services via email, phone and online advising. We will be holding online immigration advising and online UHIP advising sessions via Zoom video meetings. For COVID-19 related questions regarding immigration and UHIP, please see FAQs here:

Quarantine, Travel, and Vaccine related inquiries

At this time, students traveling to Canada aged 18 and older must be considered fully vaccinated to enter the country. Fully vaccinated travelers do not need to quarantine upon arrival or do a pre-arrival Covid-19 test but must submit travel and vaccine information using the ArriveCan app before departure. Information and regulations can change; therefore, it is important to stay up to date with all current Covid-19 traveling and entry regulations. To find the most up-to-date information from the Canadian Government, including what vaccines are accepted for travel, please regularly check the Canadian Government website here. Please also carefully review the information on the York Quarantine Information page, as the answers to your questions may be there.

Virtual Drop-in Advising

Drop in to speak with our immigration specialists who can help answer your quick questions regarding study permits, work permits, visas, SIN etc. 

How does drop-in advising work?

No appointment is needed. It is first-come, first-served, so you may need to wait in line.

If you have a question that you think will take longer than 5-10 minutes, please book an appointment instead. We cannot advise on permanent residency during drop-in advising as these questions require more time to discuss.

What can I do to prepare for the appointment?

Please note that depending on the volume, the session may be conducted as a group advising session. If the nature of your questions requires confidentiality, please book a 1:1 session with an international student advisor.

How do I access drop-in advising?

Drop-in sessions are held at least 2-3 times per week. Session links will be posted weekly by Monday mornings at 9 am. 

Please visit the York International Events Calendar to register.

Book an online appointment

Please note that advance booking for 1:1 appointments with an international student advisor is not available at this time. If you require an appointment, please email with the following information:
  • In the subject line write "Request for advising appointment and your student number"
  • Your full name
  • Your student number
  • Whether you are inside or outside of Canada currently
  • The expiry date of your current study permit, the visa sticker in your passport (if applicable) and the expiry date of your passport
  • Please explain what your issue/questions are about in as much detail as possible
An advisor will respond to your email with further details about how to book an appointment to speak with us.  Thank you for reading the above instructions carefully and for your patience.  Need to talk to the UHIP Administrator? Book an online appointment here.